Full-time General Manager position with benefits, great pay, and working with great people!

Cracked Eggery is seeking an efficient and flexible Restaurant General Manager who will handle our high-volume, quick service restaurants. You will be accountable for the financial and operational performance of the restaurant. As a Restaurant General Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. You will also ensure that the restaurant is in compliance with all local, state and federal regulations. As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Controls day-to-day operations by scheduling the restaurant team members.
• Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
• Recruits, interviews, and hires team members, conducts performance appraisals, takes disciplinary action, motivates and trains.
• Has authority to hire and terminate (or participate in those decisions) with approval/partnership from Human Resources.
• Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to.
• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
• Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
• Nurture a positive work environment.
• Implement innovative strategies to improve productivity and sales.
• Ensures food quality and 100% customer satisfaction.

QUALIFICATIONS AND GUIDELINES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIREMENTS:

• High School diploma or equivalent is required. College degree preferred.
• 2 – 4 years of management experience in a food service or retail environment is required.
• Proven track record of leadership and managerial skills while providing exceptional customer service is required.
• Consistent work history without long periods of unemployment.
• At least 1 reference required.

LANGUAGE ABILITY:

This position requires excellent written, verbal and group communication skills. This position also requires the ability to read, analyze, create and interpret general business memos and documents.


MATH ABILITY:

This position requires excellent business math skills.


REASONING ABILITY:

This position requires strong problem solving and decision making skills, and the ability to be flexible and adapt in any situation.


COMPUTER SKILLS:

Good computer skills required. Must be proficient with the use of internet and be able to utilize computerized business tools such as email, learning management systems, and memo software. Must be proficient in Word, Excel, PowerPoint, and other appropriate software.


SUPERVISORY RESPONSIBILITIES:

This position requires supervisory responsibilities of crew members, shift leaders, and shift managers.

PHYSICAL DEMANDS:

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity may be required for cash register use. There will be constant exposure to hot
equipment and oil throughout the work day. We offer a great benefits package which includes health insurance and paid time off. Best of all, you’ll be working with some extraordinary people with the common purpose of making incredible food.


It is the policy of Cracked Eggery to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any

other characteristic protected by federal, state or local law. In addition, Cracked Eggery will provide reasonable accommodations for qualified individuals with disabilities. Cracked Eggery’s goal is to increase representation of women, people of color, veterans and individuals with disabilities. Our programs are designed to comply with all applicable federal, state and local laws, and regulations and cover all human resource actions including employment, compensation, benefits, training, discipline, transfers, and promotions. Cracked Eggery expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Cracked Eggery is looking for an energetic Assistant General Manager (AGM). The ideal candidate is community-focused, self-driven, highly organized, detail oriented, and a great communicator; someone who has demonstrated success as an AGM or a Restaurant Manager.

This full-time, hourly position is an excellent opportunity for a passionate, results-oriented, hard-working, dedicated, creative, and adaptive individual who plays well with others and who is looking to grow with a growing company.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

As the AGM, you will be the GM’s right-hand. You will eventually know, and be able to perform, all the tasks of the GM making it easy for you to step into that role when needed. As with every team member, the AGM is responsible for ensuring every guest has an amazing experience from the moment they walk through our door.

The AGM is the primary personnel manager and is responsible for leading and supporting all staff in maintaining a professional environment that will attract, motivate, and retain top quality people who share our core values. The AGM is responsible for recruiting, hiring, training, scheduling, and ongoing development for all FOH staff. The AGM will work closely with the Kitchen Manager for BOH staffing/personnel needs. Additional responsibilities will include:

• Ability to effectively manage multiple projects.
• Assist with financial forecasting (P&L, Sales, Budgets, etc.).
• Assist the General Manager with Overall Restaurant operations.
• Ensure policies are upheld and report concerns to the General Manager.
• Train, coach and utilize corrective action when necessary.
• Will run shifts to assist the GM and also assist the kitchen.
• Establish and build community relations.
• Lead and develop the hourly team.
• Able to work in unity with other members of the supervisory team.

QUALIFICATIONS AND GUIDELINES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIREMENTS:

• Minimum of 1 year of experience managing a large restaurant staff to accomplish sales and guest service goals.
• Must possesses our Core Values of being unpretentious, fun at heart, passionate, mindful in the moment, and demonstrating an all-for-one-and-one-for-all attitude.
• Integrity and honesty are at the core of our beliefs here at Cracked Eggery and we expect that from our employees.
• Must be able to coach and develop others.
• Ability to drive hospitality and inspire others to do so.
• Ability to learn and train others on all aspects of Cracked Eggery’s operations.
• Hands-on every day with a training mentality.
• Genuine and down-to-earth leader.
• Ability to lift up to 50 lbs.
• Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors.
• Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions.
• Can illustrate consultative skills and ability to work cross-functionally.

PHYSICAL DEMANDS:

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity may be required for cash register use. There will be constant exposure to hot
equipment and oil throughout the work day.

We offer a great benefits package which includes health insurance and paid time off. Best of all, you’ll be working with some extraordinary people with the common purpose of making incredible food.


It is the policy of Cracked Eggery to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any

other characteristic protected by federal, state or local law. In addition, Cracked Eggery will provide reasonable accommodations for qualified individuals with disabilities. Cracked Eggery’s goal is to increase representation of women, people of color, veterans and individuals with disabilities. Our programs are designed to comply with all applicable federal, state and local laws, and regulations and cover all human resource actions including employment, compensation, benefits, training, discipline, transfers, and promotions. Cracked Eggery expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Full-time kitchen Manager position with benefits, great pay, and working with great people!

Reports to: General Manager

Cracked Eggery is looking for a highly skilled kitchen manager to lead our back of house operations. The Kitchen Manager will be directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training of employees in methods of cooking, preparation, plate presentation, portion and cost control and sanitation and cleanliness.

ESSENTAIL DUTIES AND RESPONSIBILITIES:

• Ensure that all food and products are consistently prepared and served according to the
  restaurant’s recipes, portioning, cooking and serving standards.
• Make employment and termination decisions including interviewing, hiring, evaluating and
  disciplining kitchen personnel as appropriate.
• Provide orientation of company and department rules, policies and procedures and oversee
  training of new kitchen employees.
• Fill in where needed to ensure guest service standards and efficient operations.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through
  personal inspection and by following the restaurant’s preventative maintenance programs.
• Work with restaurant managers to plan and price menu items. Establish portion sizes and
  prepare standard recipe cards for all new menu items.
• Ensure that all products are ordered according to predetermined product specifications and
  received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and
  consistent corrective action for any and all violations of company policies, rules and
  procedures.
• Oversee the training of kitchen personnel in safe operation of all kitchen equipment and utensils.
• Responsible for training kitchen personnel in cleanliness and sanitation practices.
• Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, other equipment and food storage areas.
• Check and maintain proper food holding and refrigeration temperature control points.
• Provide safety training in first aid, CPR, lifting and carrying objects and handling hazardous materials.

REQUIREMENTS:

• A minimum of 2 years of experience in varied kitchen positions including food preparation,
  line cook, fry cook and expediter.
• Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.
• Proven work experience as a Kitchen Manager, Restaurant Manager or Head Chef.
• Hands-on experience with planning menus and ordering ingredients.
• Knowledge of a wide range of recipes.
• Familiarity with kitchen sanitation and safety regulations.
• Excellent organizational skills.
• Conflict management abilities.
• Ability to manage a team in a fast-paced work environment.
• Flexibility to work during mornings and weekends.
• Certification from a culinary school or degree in Restaurant Management is a plus.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Be able to work in a standing position for long periods of time (up to 9 hours).

PHYSICAL DEMANDS:

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity may be required for cash register use. There will be constant exposure to hot

equipment and oil throughout the work day.

We offer a great benefits package which includes health insurance and paid time off. Best of all, you’ll be working with some extraordinary people with the common purpose of making incredible food.


It is the policy of Cracked Eggery to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any

other characteristic protected by federal, state or local law. In addition, Cracked Eggery will provide reasonable accommodations for qualified individuals with disabilities. Cracked Eggery’s goal is to increase representation of women, people of color, veterans and individuals with disabilities. Our programs are designed to comply with all applicable federal, state and local laws, and regulations and cover all human resource actions including employment, compensation, benefits, training, discipline, transfers, and promotions. Cracked Eggery expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Cracked Eggery is currently looking for experienced line cooks to join our talented team and help prepare meals according to our standard recipes. In this position, your principal goal will be to prepare high-quality meals that meet the chef’s exact specifications. You will be responsible for setting up the prep station, stocking inventory, and maintaining sanitation standards. To be successful in this role, the ideal candidate will possess excellent communication and multi-tasking skills. Ultimately, you will play an essential role in contributing to our customer satisfaction and restaurant growth.

Line Cook Responsibilities:

• Prepare ingredients then cook and assemble dishes as indicated by recipes.
• Perform portion control and minimize waste to keep cost within forecasted range.
• Ensure that all dishes are prepared in a timely manner by restocking ingredients at work station and meeting prep times to ensure smooth delivery.
• Set up and clean station according to restaurant protocol.
• Maintain a clean work station area, including kitchen equipment, tables, and shelves.
• Comply with applicable sanitary, health, and personal hygiene standards.
• Ensure quality and freshness of ingredients and products.
• Reporting to the executive chef and following instructions.
• Making sure food preparation and storage areas meet health and safety standards.
• Stocking inventory and supplies.

Line Cook Requirements:

• In-depth knowledge of restaurant practices and cooking methods.
• Excellent communication and organizational skills.
• Aptitude for multi-tasking.
• Must be punctual and reliable.
• Must be able to work cooperatively and efficiently in a team environment.

PHYSICAL DEMANDS:

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be constant exposure to hot equipment and oil throughout the work day.

It is the policy of Cracked Eggery to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cracked Eggery will provide reasonable accommodations for qualified individuals with disabilities. Cracked Eggery’s goal is to increase representation of women, people of color, veterans and individuals with disabilities. Our programs are designed to comply with all applicable federal, state and local laws, and regulations and cover all human resource actions including employment, compensation, benefits, training, discipline, transfers, and promotions. Cracked Eggery expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Cracked Eggery is looking for highly motivated, reliable, and experienced restaurant individuals to come be a part of an exciting new fast casual concept in the greater Washington DC area. If you love the hospitality industry and are passionate about food and having fun, we would love to hear from you.

TEAM MEMBER RESPONSIBILITIES

• Provides a positive customer experience with fair, friendly, and courteous service.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
• Processes Guest orders in person by using the POS and credit/debit card transactions with accuracy while upholding register dialogue.
• Presents food to Guests, circulates dining room for service opportunities, pre-busses and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
• Processes Guest orders at the register, simultaneously pours beverages, answers questions about our menu, and keeps the front counter area clean and organized.

TEAM MEMBER QUALIFICATIONS/SKILLS

• Friendly and positive attitude.
• Excellent customer service.
• Excellent communication skills.
• Ability to multitask.
• Attention to detail.
• Ability to work in a team oriented and fast paced environment.
• Must be respectful, punctual, and have a strong work ethic.
• Must be at least 18 years of age.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or equivalent desired.
• At least 1 year of restaurant experience desired.
• Readily adjusts schedule, tasks, and priorities when necessary to meet business needs.

PHYSICAL DEMANDS:

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity  may be required for cash register use. There will be constant exposure to hot equipment and oil throughout the work day.

It is the policy of Cracked Eggery to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cracked Eggery will provide reasonable accommodations for qualified individuals with disabilities. Cracked Eggery’s goal is to increase representation of women, people of color, veterans and individuals with disabilities. Our programs are designed to comply with all applicable federal, state and local laws, and regulations and cover all human resource actions including employment, compensation, benefits, training, discipline, transfers, and promotions. Cracked Eggery expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.